checklist
A check call is a timed fact
Visibility does not require a brand name.
Write the load, the stop, what happened, who said it, and the time. If you only have a map pin, say that. Close on a map is not delivered.
Do not invent the driver's remaining hours. Do not require a private tracking product to do this job.
The course that goes further is Dispatch foundation. Reading this note does not enroll you.